ReSPA Tenders
Notice for Experts : Senior experts in EFQM
Following decision of the ReSPA Governing Board at ministerial level, ReSPA Working group on Quality in Public Administration and Public services has been set in 2015. In the next three years three consecutive regional studies have been realized in subject area focusing on the Western Balkans. Those studies were: Quality Management in Public Administration and Public Services (2017), Feasibility report on ReSPA Quality Management Centre (2017) and Baseline of Comparative study on service delivery (2018).
Based on the findings of the above-mentioned Feasibility report on ReSPA Quality Management Centre, has been initiated at the end of 2018 passing successfully the CAF Feedback process in June 2020 and obtaining the CAF label. As response to the situation in Public Administration in the Western Balkans caused by a global pandemic, ReSPA COVID-19 Western Balkans Digital Collaborative Platform has been established (within ReSPA Quality Management Centre) in April 2020 jointly with Office of innovation, California Health and Human Service agency (CHHS). Gathered inputs received by the public administration representatives from Albania, Bosnia and Herzegovina, North Macedonia, Montenegro and Serbia have set a ground for number of online activities (workshops and seminars) aiming to support Public Administration institutions in overcoming crisis caused by pandemic. One of the identified topics is related to Quality Management is also obtaining necessary knowledge and skills related to the EFQM model i.e. European Foundation for Quality Management. As a support for the realization of that important event ReSPA is seeking for Senior experts in subject area.
Please find attached the Procurement notice including Terms of Reference for related assignments:
• 20003 Senior Expert in EFQM and PAR
• 20003 Senior Expert in EFQM
The application should contain in the e-mail subject the name of the position you are applying for. The required documentation should be submitted in electronic format by e-mail to the following address: procurement@respaweb.eu by 28 September 2020 before 5 PM CET. Late submissions will not be considered for evaluation.