The activities of ReSPA are
funded by the European Union

Training highlights


Managing Successful Programmes (MSP®)



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In response to the need for organizations to have improved connections between their
objectives, goals and projects and their long term strategies, Managing Successful
Programmes (MSP) was developed in 1999. It provided a framework allowing the delivery of
an organization’s current and future inter-related projects to comply with its long term
strategies. MSP is essentially a best-practice framework which outlines how best to
implement a long term programme. Any organization undertaking change should run a
strategy to best, deliver the process that will take place to reach the end transformation. MSP
was created to support change within an organization. This includes - but is not limited to –
organizations developing and launching new products or developing a new facility, merging
organizations or those going through an acquisition and organizations implementing new
Managing Successful Programmes is an accredited programme which comprises a set of
principles and processes for use when managing a programme. It is founded on best
practice although it is not prescriptive. It is very flexible and designed to be adapted to meet
the needs of regional circumstances in, for instance, Countries of the Western Balkan. The
proposed programme is adjusted to the needs of the public servants from the WB public
administrations in accordance with the ReSPA’s Capacity Needs Assessment, information
provided by ReSPA.


The MSP Foundation Training is an intensive exam preparatory course that offers a clear,
comprehensive understanding of Managing Successful Programmes (MSP®), a
standardized, proven programme management framework widely accepted as best practice
for managing strategic change programmes.
Many organisation struggle with managing strategic programmes; clusters of projects and
non-project management activities. Programme management anticipates, different from
strong result-oriented programme management methodologies, the pragmatic translation of
strategic changes to actions. Due to its nature, these processes are complex and lengthy.
Additionally, they have a great impact on the organisation. MSP® is a powerful tool in
bringing these processes to a good end.
By attending this training, the participants will gain:

-Knowledge of and insight into the programme management method MSP;
-Basic skills in applying MSP;
-A good success rate for the MSP Foundation exam, with which the MSP foundation
certificate could be obtained.


Introducing temporary management structures requires changes in an organisation, from
both the employees working in the temporary management structures as contracting
authorities and the line organisation. Within changes of organisation’s certification of
programme managers plays an increasingly central role in ambitions to improve quality. It is
a challenge to connect the various international standards and directives to national and
culture specific needs and to manage these pragmatically. Besides the start up and
organisation of the programme, MSP principles, themes, roles and processes will be dealt
with. Additionally, attention is paid to risk management, managing benefits and managing
change. During the training participants will be required to do self-study during the evening
hours to gain the necessary knowledge to take the MSP Foundation examination. After
successfully passing the exam, the participant can obtain a certificate.

Target group

This training is for up to 14 public officials participating in an organizational change
programme and those who want to achieve the MSP Foundation Certification. Previous
knowledge of a structured project or programme management methodology is a prerequisite.
A minimum of 2 years experience in managing programmes or managing departments at the
state administrations or experience of working in a change programme or programme
environment would be highly recommended.
This course would be ideal for:

-Programme Managers who need to appreciate or apply a formal programme
management approach in practice
-Leaders of change programmes who wish to assess its relevance for their
programme or its adoption within their organisation
-Senior Programme Managers who need to increase their understanding of how
programmes operate within their public administrations
Participants are expected to speak English fluently; all training materials and the MSP
Foundation exam are in English.
Due to the specific nature of this training and, more importantly, the high quality requirements
of this accredited training, a group size of 14 participants is the maximum.

Workshop trainers

Mr Henk Venema – is an experienced programme manager and MSP accredited trainer,
ROI, Dutch Institute for Public Administration. Henk Venema has many years of experience
in managing international change programmes within the public sector and banking industry.
Characteristic for these programmes are the complexity of the change combined with the
wide variety of stakeholders. Henk has a long track record in conducting MSP certification
training for participants in the public and private sector and also facilitates a Masterclass
Programme Management targeting experienced programme managers.
Ms Angela Kwok – is an experienced project and training manager, ROI, Dutch Institute for
Public Administration. Angela Kwok has extensive experience in developing, organising and
managing training programmes focussing on the professionalization of international civil
servants. She has working experience in countries in transition, new EU Member States and
(potential) candidate countries. Throughout the training programme, Angela will provide
training support.


Transfer of knowledge and discussions, in which theory and practice with the participants
own cases are being discussed. Through short cases, participants will get insight into the
application of the methodology. The training is being given in a high pace and the method is
being dealt with pragmatically. Self-study during the evening hours is necessary to gain the
knowledge required to take the MSP Foundation examination in order to achieve certification.
Participants will get access to a unique e-learning environment to prepare themselves for the
exams. Through the combination with e-learning this training can deal with the practical
application of the methodology more intensely than similar training sessions.
During the 4 days of training, all participants will have access to computers with internet
connection. The candidates will get access to the web based MSP Foundation exam trainer
(e-platform) which includes over 500 MSP Foundation sample questions. Candidates may
use these facilities during the evenings. This will considerably increase their chances for
successfully passing the exam and being awarded with the certificate.

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