What We Do

ReSPA is a regional hub that helps governments in the Western Balkans navigate the complex journey of public administration reform. Our mission is to make complex public administration simple, transparent, effective, and people-oriented enabling citizens to enjoy the benefits of public administration reforms. We provide a strategic framework for public administration reform by fostering regional cooperation and developing tailor-made solutions for all related institutions to accelerate reforms in the Western Balkans' public administrations.

Our strength is vast expertise in the public administration field and established collaboration with more than 100 prominent experts from the region and the globe. Jointly, we effectively respond to the growing needs of governments, citizens, and businesses in the region.

Our goal is to empower public servants of the Western Balkan governments by providing them with critical insights, knowledge, tools, and connections needed to establish efficient services for the benefit of citizens and businesses. To do that, we work together on problem detection and finding the best solution for improvements. In that capacity, we organize and moderate various capacity-building events and conduct regional comparative research with included regional and country-specific PAR policy recommendations.

In constant exchange with governments and academic society, we deliver effective and sustainable solutions to adopt and put into practice the measures, systems, and approaches necessary for an enhanced reform process in all the areas envisaged by the Public Administration Reform.

Our activities are coordinated by the Program Committee, which provides strategic guidance to all our working groups:

Mr Gentian XhaxhiuLegal Manager and Programme Coordinator
Public Administration Reforms are a never-ending story. Improving public administration is not simply a goal in itself, it implies modernization of the whole societies, economies and political life of Western Balkans administrations. Deep reforms are the only tools to change public service and build efficient, resilient, effective and accountable institutions. Consequently, ReSPA is also changing to promptly respond to the growing needs of the governments, citizens and businesses in the region.
To promote an innovative approach and offer some novelties for our members, we continuously propel many activities, generating added value, and focusing on cooperation both with the governments and other relevant partner institutions. We constantly redesign our programs and activities to better tailor our operations and cooperation modalities to the needs of the region. We acknowledge that PAR is also a key challenge within the EU, not only in the Western Balkans, therefore we promote the exchange of experiences, mutual learning and networking with various institutions from the EU Member States.
The key to success has been constant, open and fruitful dialogue with the WBs governments, institutions and public administrations that recognized ReSPA as a valuable partner in their reform endeavours. Our goal is to create and strengthen a critical mass of public servants throughout the region who will be equipped with a set of knowledge and skills for leading the reform agenda and driving future change in the Western Balkans.
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