The activities of ReSPA are
funded by the European Union

Training highlights

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Evaluation of Public Administration Policies

Public policies are central to government action. They are born of compromise between expectations and needs that are often contradictory, following lengthy procedures involving many contributors at various levels.



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Public policies are central to government action. They are born of compromise between expectations and needs that are often contradictory, following lengthy procedures involving many contributors at various levels.

Having in mind a background of rationalisation and modernisation of State action, it is now more than ever necessary to ensure that public policies are effective and successful. Public policies involve various actors, among which the proper division of competences and coordination is crucial. The evaluation then reveals the policies’ effectiveness and performance and whether they should be pursued or revised.

As pointed out in the Sigma paper on the role of Ministries in the Policy System, in the Western Balkans’ countries the evaluation of public policies was been generally carried out in an irregular manner, even informal, which undermines the control of the effectiveness of policies and the use of public money.

Some efforts have been made in connection to the development of a culture of strategic management within public administration, but further progress is desired.

Indeed, amongst the key challenges identified in the communication from the European Commission to the European Parliament and Council on the “Enlargement Strategy and Main Challenges 2011-2012” is the increased focus on strengthening the rule of law and public administration reform, which cannot be effective without a proper evaluation system.

In view of the considerable scope of this subject, ENA’s ambition through this course is to provide participants with the most important aspects of evaluation during a public policy process: context, stakeholders, approaches, types and techniques of evaluation.  


The evaluation of public policies is a complex and large subject that can is difficult to address properly in only 3 days. That’s why this training aims at providing participants with information on various aspects of evaluation and the opportunity to get to know some concrete examples.

The main objectives of the training are:

  • To further strengthen the knowledge and skills of the participants in the field of public policy evaluation. This includes the introduction of some theoretical concepts that will be addressed and analysed as well as presentation of tools and concrete examples of evaluations;
  • To facilitate the exchange of experiences both within the region and between the region and the EU Member States (ReSPA objective);
  • To strengthen capacities of the participants in analysing the impact of public policies.


This training covers the following topics regarding evaluation of public policies:

  • Evaluation as part of a public strategy: how to decide the implementation of a public policy and how to design and to plan it
  • Development and elaboration of a public policy: methods, actors and stakes. How to take into account the financial, economical, environmental, social, political impact of a policy?
  • Implementation of a public policy: relation between central and local administrations, public vs private sectors: identification of competencies and responsibilities
  • Procedures of control: rules, actors, types of control and responsibilities (Parliament, court of audit, inspectorates, NGOs, media…)
  • Comparing the functions of parliamentary control, administrative internal inspection, audit and external evaluations
  • Evaluating and measuring performance and appropriateness of human and financial resources to the expected outcomes
  • Tools for controlling public services
  • Role of ethics and transparency in the evaluation of a public policy  

Target group

In order to fully benefit from the training, the participants should:

  • Already have a first working experience in the evaluation of public policies;
  • Work in the public administration of any country of the Western Balkans (ministries, public agencies, Government commissions, courts of audit, corps of control, inspectorates, General Secretariats, Chancelleries, etc) involved in the public policy processes.  

Workshop trainers

The workshop will be delivered in cooperation with ENA France - by specialised experts on public policy implementation and evaluation, two international and one regional expert. The short resumes of the Experts may be seen below:

Mr. Nicolas TENZER is a French Senior Civil Servant, President of the Center for Studies on Political Action (CERAP), an independent think tank working on political, social and international issues, since 1986. After his graduation from the French National School of Administration, he was member of the Cabinet of the Minister of Economy, Finance and Privatisation (1987-88), rapporteur in the Court of Accounts (1991-93), Head of Department in the Strategic planning office to the Prime Minister (1994-2003). In addition, he was also in charge of an inter-ministerial assignment for the French Prime Minister on the development of the international exrtise of France and its foreign policy (2007-08). Furthermore, Mr. TENZER is a Senior lecturer or invited professor on political theory, constitutional law, reform of the public sector and science of government. He has lectured in several French and foreign universities such as Saint-Petersburg, Belgrade, Izmir, Stockholm, Harvard, Boston, Johns Hopkins, Columbia or Rabat.

Dr Laurent SCHWAB is a Macro-Economist at the French National Centre for Scientific Research (CNRS), with a strong focus on higher education and capacity building. In addition to his research activities, Dr SCHWAB has been a consultant for the European Commission and the World Bank on strategic management, project evaluation, public entreprises, and public finance reform for over twenty years. Moreover, he has over ten years of experience in the management of higher education centres and institutes in the field of management education, and proven experience in the field of public sector reform and public finances reform, including PEFA approach and methodology. Dr SCHWAB is also a lecturer on economics, public sector reform and health economics with a strong experience of multi-cultural environments.

Ms Mirjana STANKOVIC is a Consultant and training specialist with 14 years of experience in public administration, institution building and human resource management, community development, local governance, monitoring and evaluation and assistance for national and local government officials, judiciary, lawyers, law students, and the private sector. Ms STANKOVIC is also an assessment specialist with a wide span of experience as she has been lead evaluator on various assignments. She created or participated in the creation of various assessment tools and evaluation criteria related to national and local government functioning, organizational development, management of human resources and local economic development. She’s a training specialist with extensive track record of developing curriculum and delivering interactive trainings in various topics to more than one hundred (100) local governments in Serbia and the region. She’s author-co-author of thirty-four (34) training manuals and trainer’s guides in various governance- , LED- and management-related topics and twelve (12) articles on governance published nationally and internationally.  


The training program will be implemented over four days from 9.30 am to 4.00 pm. The training programme will be practice-oriented through the use of real-life examples, brainstorming, exercises or case studies. Participants will be encouraged to share their experience.

The programme is organised from a general perspective to concrete situations:

  • On DAY 1 participants will be introduced to the public policy process. This will allow for a common understanding of the public policies process and of the place of evaluation within it.
  • DAY 2 will be dedicated to a presentation of the most important actors involved in the evaluation process and participants will have an overview of the most important evaluation procedures.
  • On DAY 3, participants will have a detailed presentation on tools for controlling public services, as well as on the importance of ethics and transparency in the process of control.  

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