Workshop on Change Management in Public Administration Institutions
This three day training programme incorporates elements of “Implementing Sustainable Change” and “Managing People through Change: Attitudes and behaviours”. It will equip senior officers with all the skills needed to plan and successfully implement sustainable change within their organisation. The attendants will analyse leadership skills and approaches to implementing successful change through influencing behaviour and attitudes and they will explore how they can be applied or adapted to their organisation.
At the end of this programme participants will have:
- An understanding how to influence attitudes through listening, coaching, contracting and motivating to build trust, confidence and self esteem;
- An opportunity to develop the leadership skills and strategies that influence behaviour;
- Improved knowledge in managing barriers;
- Increased knowledge in identifying what needs to change and why, and how to plan for it.
The style of the programme will be participative, and where possible, will include the use of case study examples and discussion to make learning points relevant; participants already involved in change programmes will be able to share their experience as well as expanding their knowledge.
Topics to be covered include the following:
- Develop robust implementation processes, tools and techniques for change
- Communicate effectively with staff at all levels to prepare them for sustainable change and ensure positive engagement in the change process
- Recognise and use a range of appropriate leadership styles to address the changing needs of the organisation and the individuals who will be asked to adopt and implement the changes
Senior Officers from Public Administration Institutions primarily from: Ministry of Public Administration Ministry of Economy, Ministry of Justice and Ministry of EU integration who are directly responsible for change programmes at related level within respected department i.e. organisation.
The course will be directed and presented by two international trainers from RIPA International; a UK based training company, and one regional expert from Bosnia and Herzegovina. The experts have extensive experience in the design and delivery of activities devoted to Change Management, Leadership, Communication and other Human Resources related topics in the EU and the Western Balkan region.
Biographies of trainers
Vincent Pokropek, Lead International Trainer
Vincent is a trainer with seven years experience of Leadership, Management Development, and Personal Development (Soft Skills) training design and delivery in both the UK and Japan, and a further five years experience in commercial adult education. His extensive domestic and international experience delivering a wide range of courses to all levels of personnel within various sectors is complimented by the breadth and depth of his theoretical knowledge gained from postgraduate studies in Psychology. He is a TAP and CIPD qualified trainer, and has a BA Honours in Psychology, a Postgraduate Certificate in Social Sciences (Psychology) with distinction, a Postgraduate Diploma in Psychological Research Methods, and is continuing to work towards an MSc in Psychological Research Methods.
Prior to joining RIPA International, Vincent worked as Senior Trainer for TKM Training (London). His key responsibilities included: designed, developed and delivered various Management Development and Soft Skills courses across various organisations at all levels; provided consultancy and coaching for senior managers and directors; developed learning support materials including; workbooks, presentations and exercises. Another important experience carried out by Vincent has been with Inter Group (Tokyo) for which he worked as a Trainer delivering Leadership, Management Development and Soft Skills courses to the full range of clients, designing and developing courses and providing coaching and consultancy to team and senior management
Key Skills of Vincent include: Emotional Intelligence; New to Team Leadership; Successful Team Leadership; Liberating Leadership; Managing People Problems; Building Effective Teams ;Increasing Motivation & Improving Performance; Manager’s Guide to Managing Conflict; Performance Management; Communication Skills for Managers; Essential Coaching.
Adie DeCoursey, International Trainer
Adie is a highly experienced leadership trainer, consultant and coach with several years of experience in designing, developing and delivering a wide range of participative leadership, change management, customer relationship, personal development, communication and sales training programmes for corporate, public and not-for-profit clients, and several years of direct leadership experience in a variety of contexts.
Adie studied a wide range of approaches, models and techniques to meet client’s learning and development needs, with a particular focus on communication, psychological and behavioural change. Concentrated on approaches that enhance ability to design and deliver customer-focused, commercially viable training and coaching solutions, as well as keeping skills on the leading edge.
For RIPA International he leads a range of courses including: Team Leadership; Performance Management; Customer Service; NLP; Train the Trainer; Creative Problem Solving; Team Development; Verbal Communication; Diversity; Strategic Thinking. Key clients for which he has provided such courses include: Audi, Channel Four, Civil Service Learning, East Sussex Healthcare, FCO, London School of Economics, Sony, and Sutton Housing
Other key experiences of Adie include his role as Senior Administrator for the UK Ministry of Defence (1982 – 1988) where he managed relationships with senior managers of blue chip organisations, coached mid-range RAF personal into civilian employment, acted as recruitment consultant representing personnel to a variety of organisations. He has also been the International Development Officer for Help Age International (1995 – 1997) delivering fundraising and communications training; co-managing fundraising activities, ensuring high profile of the organisation by representing it at various sector networks. He has also worked as Deputy Chief Executive for Divert Trust (1999 – 2002) developing and managing relationships with police services, local education/social services departments, Home Office and Corporations.
Ilija Stojanovic, Regional Trainer,
Ilija is currently the Unit Head for European Integration in Government of Brcko District of Bosnia and Herzegovina. He provides expertise and technical assistance to the public institutions in Brcko District regarding to European integration process; he also provides training to civil servants on European integration process. He is an ECQA Certified EU Project Manager and has a sound experience in Project Management, Public Administration Reform, Human Resources Management (HRM) and Change Analysis, Strategic Management in Public Sector. He has worked mainly for public organisations in Bosnia and Herzegovina and he is a member of the Committee for European Integration (responsible body for monitoring of accession process of BiH into EU) and the Institute of the Regions of Europe (voluntary coordinator for BiH).
He has been the Head of HRM for the Government of Brcko District planning financial amounts for salaries within the budget and managing on these assets, developing training programs, implementing programs to improve skills of civil servants and advising other governmental departments on policies and procedures for HRM He has developed and implemented training programs and has been a consultant for Human Resources Management programmes developing strategy papers on HRM at the state level and the level of Brcko District; he has participated in the preparation of the Strategy for Public Administration Reform in BiH.
Please note that these are indicative biographies which are subject to change.
Using a passionate and dynamic approach to training, two International experts from RIPA International organisation and one regional expert will impart their knowledge on applied basis. This is achieved with practical group and individual exercises, Individual Action Plans, action learning sets, structured discussions and presentations supported by wide boards and story boards.